Shipping & Policies

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

  • North America : 4 - 7 business days
  • Europe : 3 - 7 business days

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns, exchanges, and cancellations

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Conditions of return

    Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

    Questions about your order?

    Please contact me if you have any problems with your order.

    Frequently Asked Questions

    Sizing details

    All sizing info displayed in our shop is for the entire artwork (All panels combined without spacing in between).

    To have a proper idea of the print sizes please use a meter and check on a wall before placing the order.

    How is my order packaged?

    In order to enable your goods to reach you undamaged, we only use high-quality special packaging for our products. We will carefully pack your product in bubble plastic and carton.

    How long delivery takes?

    Our products are shipped with the best courier available for your region. Please check estimated delivery time at the checkout, you can upgrade to express shippings if you need your item quicker.

    How is the print fixed to the frame?

    The leather print is stretched onto the stretcher frame and clipped onto the rear side of it like traditional canvas. This means that the image content is pulled over the edges so that the panel comes ready to hang

    My delivery address is incorrect or has changed. What do I need to do?

    Please contact us ASAP for the change of shipment address. We cannot change the address after your order has been shipped.

    My delivered image is faulty or damaged - what can I do?

    In order to be able to get an idea of the deficiency, it is sufficient to take one or two digital photos of the article being about which you are making a complaint, and to send them along with your order number and a short description of the deficiency by conversation here on Etsy.
    As soon as we receive the photos, and have received a response from our production department for this, we'll find the way to solve the problem.
    Please DON'T TRASH the original packaging as it could be investigated by our courier partner.

    My Leather Print is dirty. How can i clean it?

    Don't worry! Each leather print is washable, just use a dump cloth. Use it gently on the print.

    Care instructions

    Never hang your leather prints outside, in areas of high humidity, or near any heat source.

    Leather prints are made to be hung inside a temperature controlled environment.

    Do not place anything on top of the prints or lay your prints with the front facing down.

    Never use any chemical cleaners to clean your leather prints.

    Legal imprint