The time I need to prepare an order for shipping varies. For details, see individual items.
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
Request a cancellation within: 2 hours of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please contact me if you have any problems with your order.
All sizing info displayed in our shop is for the entire artwork (All panels combined without spacing in between).
To have a proper idea of the print sizes please use a meter and check on a wall before placing the order.
In order to enable your goods to reach you undamaged, we only use high-quality special packaging for our products. We will carefully pack your product in bubble plastic and carton.
Our products are shipped with the best courier available for your region. Please check estimated delivery time at the checkout, you can upgrade to express shippings if you need your item quicker.
The leather print is stretched onto the stretcher frame and clipped onto the rear side of it like traditional canvas. This means that the image content is pulled over the edges so that the panel comes ready to hang
Please contact us ASAP for the change of shipment address. We cannot change the address after your order has been shipped.
In order to be able to get an idea of the deficiency, it is sufficient to take one or two digital photos of the article being about which you are making a complaint, and to send them along with your order number and a short description of the deficiency by conversation here on Etsy.
As soon as we receive the photos, and have received a response from our production department for this, we'll find the way to solve the problem.
Please DON'T TRASH the original packaging as it could be investigated by our courier partner.
Don't worry! Each leather print is washable, just use a dump cloth. Use it gently on the print.
Never hang your leather prints outside, in areas of high humidity, or near any heat source.
Leather prints are made to be hung inside a temperature controlled environment.
Do not place anything on top of the prints or lay your prints with the front facing down.
Never use any chemical cleaners to clean your leather prints.